Account Settings & Password
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
Everything about your account — your profile, password, two-factor authentication, and language — lives on one settings page, reached from your profile avatar in the top-right corner.
Profile information
- Photo — upload a JPG or PNG up to 2MB, or remove your current one
- Full name — required
- Email address — required; changing it clears your email verification, so you will need to verify the new address before some emails resume
- Phone number — optional
- Bio — optional; if you are an organizer, this is shown publicly on your events
- Timezone — searchable list; this only affects how times are displayed to you, it does not change any event's actual schedule
Changing your password
If you signed up with an email and password, you will be asked for your current password before you can set a new one. If you signed up through a social login (Google, Facebook, and similar), there is no existing password to confirm — you simply set a new one directly, which then works alongside your social login.
Setting up two-factor authentication (2FA)
Two-factor authentication adds a second step to signing in: after your password, you also enter a 6-digit code from an authenticator app. Here is exactly how to turn it on:
- In the Two-Factor Authentication section, click Enable Two-Factor.
- A QR code appears. Open an authenticator app on your phone (Google Authenticator, Authy, or similar) and scan it. If you cannot scan — for example on a desktop-only setup — enter the secret code shown underneath manually instead.
- Your authenticator app now shows a rolling 6-digit code. Type that code into the Verification Code field on the page.
- Click to confirm. Two-factor authentication is now active on your account, and you will need a code from your app every time you sign in from now on.
- Immediately after confirming, you are given 8 recovery codes. Save these somewhere safe — a password manager or a printed copy, not just a screenshot on the same phone your authenticator app lives on.
Recovery codes exist for one reason: getting back into your account if you lose access to your authenticator app (a lost or wiped phone, an uninstalled app). At the sign-in screen, instead of a 6-digit code you can enter one recovery code to get in. Each code works exactly once and is removed from your account the moment you use it, so treat the list as something you dip into only in an emergency.
If you lose both your authenticator app and your recovery codes, there is no self-service way back in — the whole point of 2FA is that a password alone is not enough. Contact support and be ready to prove your identity another way.
To turn 2FA back off, go to the same section and enter your current password to confirm. This immediately removes the requirement for a code at sign-in, and invalidates any remaining recovery codes.
Language
EventMann is available in many languages. The language switcher is not on this settings page — it is the flag menu in the main navigation, available on every page. Pick a language and the whole site switches immediately; your choice is remembered for future visits, no separate save step needed.
Deleting your account (Danger Zone)
At the bottom of this page, the Danger Zone lets you delete your account. Click Delete Account, confirm with your current password, and your account is anonymized immediately — see Privacy & Data for exactly what that does and does not remove. This cannot be undone.
Troubleshooting
- I changed my email and stopped getting notifications — changing your email clears verification; check your new inbox for a verification link and click it.
- The 2FA code from my app is always “invalid” — authenticator codes are time-based; make sure your phone's clock is set to automatic/network time, since a phone clock that has drifted will generate codes that no longer match.
- I can't find the password field to change my password — if you signed up via Google, Facebook, or a similar social login, you will not see a current-password field; you can still set a new password directly from the same section.
- I lost my phone and my recovery codes — you cannot self-recover; contact support to verify your identity and regain access.