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Venue Pricing

Venue Owner Guide 4 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

Venue pricing on EventMann is simpler, and more manual, than it might look at first: there is no stored hourly, daily, or per-event rental rate for the venue itself. Pricing lives in three places instead — your services, your packages, and the total you type in yourself when you approve a booking request.

The three layers

  • Services — each has a Base Price and a pricing-type label (Flat Rate, Per Person, Per Hour, Custom / Quote). The amount added to a request is always base price × the quantity the organiser enters; the label does not trigger any automatic multiplication by guest count or by hours booked. See Venue Services & Packages for the full field reference.
  • Packages — a fixed price for a bundle of services, with an optional discount badge that is display-only and not calculated for you.
  • The approval total — when you approve a request, you fill in a Total Price and, optionally, a Deposit Amount. This is the only place a figure for the venue itself, as opposed to its services, gets recorded.

Where your room fee actually goes

Because there is no separate rental-rate field on a venue, the subtotal an organiser sees before submitting a request is only the sum of the services they picked — nothing for the space itself unless you have built one in. Two practical approaches:

  • Create a flat-rate service (for example “Venue Hire”, category Other) and price it as your room fee, so it is visible and included in the running total before the organiser even submits.
  • Or leave it out of the services list and simply enter your full asking price — room plus extras — in the Total Price field when you approve the request, explaining the breakdown in your Response Message.

The Total Price field is pre-filled with the sum of whatever services were requested, but you can change it to any number before approving — it does not have to match that sum.

Deposits and getting paid

  • Deposit Amount is a number you record at approval time, purely for both sides to see. It shows a Paid tag once marked as received, but the venue owner and booking request screens do not currently include a way to mark it paid — treat it as a note of what was agreed, not a live payment status.
  • Approving a request does not create a charge, an invoice, or a Stripe transaction of any kind. EventMann does not process payment for venue bookings — you and the organiser settle the rental and service fees directly with each other, outside the platform, exactly as you would agree it in your response message.
  • The Finances page in your venue owner sidebar totals these same typed-in numbers (Total Revenue, Deposits Received, and so on) across your venues. Read it as a summary of what was agreed on each booking, not a reconciled ledger of money that actually changed hands.

Good to know

  • If you always charge the same flat facility fee, a dedicated flat-rate service is the only way to make that number appear consistently to organisers before they submit — the approval-time Total Price only becomes visible to the organiser after you respond.
  • A package's discount badge and its computed “you save” figure are independent numbers; nothing keeps them in sync (see Venue Services & Packages).
  • There is no seasonal or date-based rate adjustment on the platform — if you charge more for peak dates, that has to be reflected manually in the Total Price you set when you approve each request.

Troubleshooting

  • I cannot find where to set an hourly or daily rate — there is not one on a venue record. Use a flat-rate service for a recurring room fee, or set the number directly in Total Price when approving.
  • The total the organiser saw before submitting looks too low — it is only the sum of the services they selected; nothing is added automatically for the room itself unless you created a service for it.
  • The deposit still shows as unpaid after the organiser says they have paid — expected; there is currently no action on these screens to flip it to paid. Track payment confirmation your own way for now.

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