Vendor Profile
Vendor Guide
2 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
Your vendor profile is the company page organizers see when they open your listing from the marketplace. It is separate from your service catalog — this page is your business card; the catalog is your price list.
How to update your profile
- Open Edit Profile from the sidebar.
- Fill in Company Name (required), Bio, Website, Phone, and Address.
- Add your Tax ID / VAT number and Business registration number if you have not already — see below for why these matter even though nobody outside your admin review sees them.
- Add Specializations as tags: type a term and press Enter (or the + button) to add it, click the × on a tag to remove it.
- Save. If this is your first save, your profile status is set to Pending automatically and stays that way until an admin approves it.
What is public versus private
| Field | Shown to organizers? |
|---|---|
| Company Name, Bio, Website, Phone, Address | Yes — on your public marketplace listing |
| Specializations | Yes — also used by the marketplace search box and the Specializations filter |
| Tax ID / VAT number, Registration number | No — used only to verify your business during admin review |
Good to know
- Bio supports basic rich-text formatting (bold/italic, links, images) through the built-in editor toolbar — it is not a plain text box.
- Specializations do double duty: they show as tags on your public profile, and they are one of only two things (alongside company name and bio) the marketplace's keyword search actually matches against.
- Your public profile can display a logo and a portfolio photo gallery if either is set on your account, but there is currently no button on this page (or anywhere else) to upload them yourself.
Troubleshooting
- Organizers say they cannot find my listing — check the status banner at the top of this page; a Pending or Suspended profile is not shown in the marketplace at all, no matter how complete it is.
- I want to add a logo or portfolio photos but there is no option for it — correct, that is not available from the profile form today; reach out through Support if this matters to you.
- My tax ID does not show up anywhere on my public page — that is intentional; it is collected purely for the admin approval review, never displayed publicly.