My Venues
Organizer Guide
3 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
My Venues is your portfolio of physical spaces — separate from any one event. Create a venue here once, then reuse it across every event you run there, or open it up so other organizers can request to book it too.
What you can do here
- Create a venue — name, address, capacity, timezone, website, and amenities.
- Design the seating layout — zones and seats for events that use assigned seating.
- Block off availability — mark date ranges the venue is unavailable, with an optional reason.
- Configure service packages — bundle venue services (catering, AV, staffing) that other organizers can request.
- Browse other public venues — approved venues owned by other organizers, and submit a booking request for one.
- Manage incoming booking requests — approve, decline, or complete requests other organizers send for your venue, and reply to reviews.
How to add a venue and make it public
- Create the venue with its address, capacity, and amenities.
- A new venue starts in Pending review — it only becomes bookable by other organizers once an admin approves it.
- Keep it switched active once approved; an inactive or unapproved venue never appears in another organizer's browse list.
- Add zones and seats, availability blocks, and service packages as needed.
Settings explained
- Business registration — an optional reference number that supports your admin approval; it is not shown publicly.
- Availability block — a date range plus an optional reason; it only prevents new bookings, it does not cancel anything already scheduled.
- Amenities — free-form tags shown on the venue's public listing.
Good to know
- Assigning a venue you own to one of your own events is done from that event's Venue screen under Manage, not here.
- You cannot submit a booking request for your own venue — the request form redirects you back if you try.
- Getting approved for someone else's venue does not automatically attach it to your event — the event's venue picker only lists venues you own, so you'll coordinate the actual event details directly with the venue owner.
- Only venues that are both active and admin-approved show up when other organizers browse or search.
Troubleshooting
- My venue isn't showing up for other organizers — it is still Pending admin review, or you have it switched inactive.
- I can't request my own venue — that's expected; you already have direct access to it from your event's Venue screen.
- A booking request I approved didn't show up on the event — approving a request confirms the booking between you and the requesting organizer, it does not change any event's venue assignment.