Ticket Bundles
Organizer Guide
3 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
A bundle lets attendees buy several ticket types together as one line item at one fixed price — two General Admission tickets plus a parking add-on, sold as a single package.
What you can do here
- Create a bundle — name it, set one fixed price, and list which ticket types (and how many of each) it contains.
- Edit or delete an existing bundle from the list below the creation form.
How to create a bundle
- Enter a Bundle Name and the fixed Bundle Price.
- Under Includes, pick a ticket type and quantity for each row; use + Add Ticket Type for more rows.
- Optionally cap how many bundles can sell (leave blank for unlimited) and set a sale window.
- Save — the bundle appears immediately in the list, and to attendees alongside individual ticket types.
Settings explained
- Bundle Price — a flat price for the whole package, set independently of the included tickets' own prices. It does not recalculate if an included ticket type's price changes later.
- Quantity — the number of bundles (not individual tickets) that can be sold; blank means unlimited.
- Includes — only active ticket types belonging to this event can be added; each row's quantity is how many of that type one bundle purchase contains.
- Sale Starts / Sale Ends — a window separate from any included ticket type's own sale window.
Good to know
- A bundle only shows as available when it is active, inside its own sale window, under its own quantity cap, and every included ticket type still has enough stock and is itself active. If any one component sells out or is deactivated, the whole bundle goes unavailable, even with plenty of the bundle's own quantity left.
- Pricing rules and flash sales on the individual ticket types never change a bundle's price — a bundle always sells at the flat price set here.
- A discount code entered at checkout does apply to a bundle purchase, the same way it applies to an ordinary cart — it comes off the bundle's price, not the components' ticket prices.
- The savings figure shown to attendees is the difference between the bundle price and what the same tickets would cost bought separately at their current, already-discounted prices — so it moves as ticket-type discounts change, even though the bundle's own price does not.
- Deleting a bundle does not touch bookings that already include it.
Troubleshooting
- Bundle is not showing at checkout — check every included ticket type is Active with enough remaining capacity; one sold-out or deactivated component hides the whole bundle.
- Cannot find a ticket type in the Includes dropdown — only active ticket types appear; activate it on Ticket Types first.
- Savings figure looks off — it is calculated from the components' current discounted prices, which move independently of the fixed bundle price.