My Shifts
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
My Shifts is your actual schedule — the specific dates and times an organizer has assigned you to work, grouped by event. This is different from the events you've simply applied to or been approved for.
Applied, Approved, and Assigned are not the same thing
Applying to an event and being Approved (see How to Apply for Events) only means an organizer wants you on their team for that event. It does not put a shift on your schedule. An organizer has to separately assign you to one of the specific shifts they've created — with its own date, start and end time, and location — before it shows up here. Only what's listed on this page is something you're actually on the hook to turn up for; being Approved by itself is not.
What you can do here
- Check In — marks your arrival time on a shift you haven't checked into yet.
- Check Out — available once you've checked in; records your departure time and calculates your hours worked for that shift.
- Request Swap — offer a shift you haven't checked into yet to another approved staff member on the same event, or leave it open for anyone. See Shift Swaps.
Reading a shift entry
- Shifts are grouped under the event they belong to, ordered by date.
- Each row shows the shift title, date, start–end time, and location if the organizer set one.
- Once you've checked in, the check-in time appears underneath; once checked out, the check-out time and total hours worked appear alongside it.
Good to know
- Check In and Check Out are things you do yourself from this page — there's no automatic check-in based on location or time.
- Once you've checked into a shift, Request Swap disappears for it — you can only offer up a shift before you've started it.
- You can't check out of a shift you haven't checked into, and you can't check in or out of the same shift twice.
Troubleshooting
- A shift I expect to work isn't listed — you've likely been approved for the event but not yet assigned to that specific shift. Message the organizer to confirm.
- Check In button is missing — you've already checked in; look for the Check Out button or the “Checked In” tag instead.
- Hours worked is missing after check-out — it's calculated at the moment you check out, from your check-in time, so it only appears once both are recorded.