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Getting Started with EventMann

General 3 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

EventMann is a platform for finding and booking event tickets, and for the organizers, vendors, sponsors, staff and venues who make those events happen. This page is the map — read it first, then follow the link that matches what you are trying to do.

Creating an account

  • Sign up with email — name, email and a password.
  • Or continue with Google, Facebook or Apple — the social sign-in buttons on the login and registration pages skip the password step.
  • Your first role is picked by the link you sign up from — the plain sign-up form creates an attendee account (no picker, fastest path to browsing and buying). The organizer, vendor, sponsor and venue owner sign-up pages create that role instead.

An attendee account goes straight into the site after signing up — there is nothing to configure before you can browse and book. Organizer, vendor, sponsor and venue accounts land on a short setup checklist first, since those roles need a profile or event before there is anything to do.

Choose your path

You are…What the role is forGuide
Attending eventsBrowse, book and manage your ticketsAttendee dashboard
Running eventsCreate events, sell tickets, manage a teamOrganizer dashboard
Selling services to organizersList services in the vendor marketplace, quote and get bookedVendor guide
Sponsoring eventsBack events for visibility and reach the audienceSponsor guide
Working shifts at eventsCheck in attendees, work assigned shiftsStaff guide
Managing a venueList a venue, review booking requestsVenue owner guide

Good to know

  • One account, several roles — from the account menu you can apply for an additional role (organizer, vendor, sponsor or venue) without creating a second account. Applying as an organizer is approved automatically once your email is verified; vendor, sponsor and venue applications go to an admin review queue. Staff is the one exception — it is not self-applied, an organizer adds you to their team.
  • Switching between roles you already have is instant, from the same account-menu switcher — no re-login required.
  • The generic /dashboard link (used by bookmarks and old links) always routes you to the dashboard for your current role, once your email is verified.
  • You do not need an account to browse or search events — only checkout may ask you to sign in, and only if the organizer of that specific event has turned on “require login” for it.
  • EventMann is run by ChetsApp UG (Fellbach, Germany) and is available in many languages — use the language switcher in the footer at any time.

Troubleshooting

  • I signed up but do not see the dashboard for my role — the shared /dashboard link requires a verified email; check your inbox (and spam folder) for the verification message.
  • I want to become an organizer/vendor/sponsor/venue owner too — open the account menu and look for “Apply for a role”; you do not need to sign up again with a different email.
  • I was hired to help run someone else’s event — that is handled through the organizer’s team, not a platform role change. Once the organizer adds you (box office, marketing, finance, etc.), the invite email gives you access to that event without switching roles.

Need more help with this topic?

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