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Setting Up Payment Method

Staff & Volunteers 2 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

Before an organiser can mark you as paid, it helps for them to know where you actually want to be paid. That is all a payment method on EventMann is — a record of your preference, not a wallet or a connected bank account that moves money automatically.

Something worth understanding up front

EventMann does not transfer your shift pay itself. Marking a payroll period Paid is the organiser confirming they have already paid you, by whatever method you have on file, outside the platform — a real bank transfer, a PayPal payment, a cheque, or cash in hand. Adding a method here does not trigger anything automatically; it just tells the organiser what you use.

How to add one

  1. Go to Payment Methods in the sidebar.
  2. Pick a type: Bank Transfer, PayPal, Check, or Cash.
  3. For bank transfer, enter the account holder name and account number (routing number optional). For PayPal, enter the email address.
  4. Submit — your first method becomes the default automatically; add more later and switch the default whenever you like.

Good to know

  • You can have more than one method on file and switch which one is default at any time — this does not affect payroll lines that already exist, only how the organiser knows to pay you going forward.
  • Bank and PayPal details are encrypted at rest; the app only ever displays a masked account number back to you.
  • There is no in-place edit — if a detail changes (new account, new email), delete the old method and add the corrected one.
  • Nothing about your payment method affects whether you can apply to volunteer roles; it only matters once a role turns into an actual pay line.

Troubleshooting

  • I haven't been paid yet even though I added a method — adding a method does not by itself generate or advance any payroll. See Understanding Your Pay for how a shift actually becomes a paid line.
  • Do I need this before I can volunteer? — no. It only matters for shifts that end up with a pay line; unpaid volunteer shifts do not need a payment method.

Need more help with this topic?

Contact Support

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