Skip to main content

Export Reports

Sponsor Guide 2 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

Export Reports downloads the same figures shown on Event Analytics — one row per event you hold a sponsorship record against, with Impressions, Reach, and Engagement Rate — as a file you can attach to an email or hand to your finance team.

What you can do here

  • CSV — a plain comma-separated file. The safest choice if you need to import the numbers into a separate BI tool or a spreadsheet you don't control the version of.
  • Excel — an .xlsx workbook of the same rows and columns, with header formatting applied. Easier to hand straight to a colleague or paste into a slide deck.

How to export

  1. Go to Event Analytics or Engagement Analytics — both pages carry the same export links.
  2. Click CSV or Excel — both are plain links, not a form, so the file starts downloading immediately with no options screen in between.

Good to know

  • The download is immediate, not queued. There is no background job and no follow-up email — the file streams straight to your browser when you click.
  • There is no date-range or event picker on this screen. Every export always covers every event tied to any sponsorship record you hold, regardless of that sponsorship's status (pending, active, rejected, or expired).
  • The downloaded file is named sales-report-YYYY-MM-DD even though the contents are your sponsorship analytics, not a sales report — that's expected; open it to confirm the columns are Event / Impressions / Reach / Engagement Rate.
  • The columns exported are exactly what Event Analytics shows on screen — there is no extra breakdown or raw booking-level detail in the file.

Troubleshooting

  • Nothing downloads when I click — check your browser isn't blocking the download or opening it in a new tab silently; try right-click → save link.
  • The file is empty — you have no sponsorship records against any event yet.
  • I expected a date-range filter — there isn't one on this export; it always includes the full history of your sponsorships.

Need more help with this topic?

Contact Support

We use cookies

We use cookies and similar technologies to personalise content, analyse traffic, and improve your experience. You can accept all, reject non-essential, or customise your preferences.