Skip to main content

Understanding Sponsorship Tiers

Sponsor Guide 2 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

Every sponsor package carries a tier — Bronze, Silver, Gold, Platinum or Custom. It is worth understanding what a tier actually guarantees before you use it to compare packages across different organizers.

What a tier is

  • Display order and colour badge — on an event page, packages are always shown Platinum, Gold, Silver, Bronze, then Custom, and each gets a matching badge colour.
  • Nothing else is fixed — the organizer types the benefits list and toggles the visibility placements for each package individually. There is no platform rule tying “Gold” to any particular set of perks.
  • Custom — the default tier when an organizer does not pick one; it is not treated as a step below Bronze, it simply sorts last and shows no tier badge.

What to actually check per package

  • Benefits list — whatever bullet points the organizer wrote for that package. Read it rather than assuming from the tier name.
  • Visibility options — which of Logo Placement, Banner Ad, Stage Mention, Booth Space, Social Media, or Email Blast are switched on for that specific package.
  • Max sponsors — some tiers are capped to one or a handful of sponsors (commonly Platinum, but it depends entirely on what the organizer set); once approved/active sponsors reach the cap, the package shows as full.
  • Price — set per package, not derived from the tier.

Good to know

  • Because organizers configure tiers independently, a Gold package on one event and a Gold package on another can look nothing alike — use the benefits list and visibility options, not the tier name, to judge fit.
  • A capped package only counts sponsorships that are Approved or Active toward the limit — Pending applications do not consume a spot until approved.

Troubleshooting

  • A “Gold” package looks weaker than a “Silver” one elsewhere — expected; tiers are not standardized platform-wide. Compare the benefits and visibility options directly.
  • A tier I want shows no spots left — it has reached its max_sponsors cap for approved/active sponsors; a different tier or a different event may still have room.

Need more help with this topic?

Contact Support

We use cookies

We use cookies and similar technologies to personalise content, analyse traffic, and improve your experience. You can accept all, reject non-essential, or customise your preferences.