Understanding Sponsorship Tiers
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On this page
Every sponsor package carries a tier — Bronze, Silver, Gold, Platinum or Custom. It is worth understanding what a tier actually guarantees before you use it to compare packages across different organizers.
What a tier is
- Display order and colour badge — on an event page, packages are always shown Platinum, Gold, Silver, Bronze, then Custom, and each gets a matching badge colour.
- Nothing else is fixed — the organizer types the benefits list and toggles the visibility placements for each package individually. There is no platform rule tying “Gold” to any particular set of perks.
- Custom — the default tier when an organizer does not pick one; it is not treated as a step below Bronze, it simply sorts last and shows no tier badge.
What to actually check per package
- Benefits list — whatever bullet points the organizer wrote for that package. Read it rather than assuming from the tier name.
- Visibility options — which of Logo Placement, Banner Ad, Stage Mention, Booth Space, Social Media, or Email Blast are switched on for that specific package.
- Max sponsors — some tiers are capped to one or a handful of sponsors (commonly Platinum, but it depends entirely on what the organizer set); once approved/active sponsors reach the cap, the package shows as full.
- Price — set per package, not derived from the tier.
Good to know
- Because organizers configure tiers independently, a Gold package on one event and a Gold package on another can look nothing alike — use the benefits list and visibility options, not the tier name, to judge fit.
- A capped package only counts sponsorships that are Approved or Active toward the limit — Pending applications do not consume a spot until approved.
Troubleshooting
- A “Gold” package looks weaker than a “Silver” one elsewhere — expected; tiers are not standardized platform-wide. Compare the benefits and visibility options directly.
- A tier I want shows no spots left — it has reached its
max_sponsorscap for approved/active sponsors; a different tier or a different event may still have room.