Venue Owner Dashboard
Venue Owner Guide
2 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
- 1. What you can do here
- 2. Good to know
- 3. Troubleshooting
- 4. Related
The Dashboard is the home screen after you log in as a venue owner — a snapshot of every venue you list plus quick access to the rest of the portal from the sidebar.
What you can do here
- See totals at a glance — five tiles: Active venues, Services, Packages, Pending (booking requests) and Total requests, summed across every venue on the account.
- Jump into a venue — each listed venue shows its cover photo, city/country, active service count and, if any exist, a highlighted pending-request count. Manage opens that venue’s detail page.
- Add your first venue — if you have none yet, the only action on the page is a prompt to create one.
Good to know
- The sidebar is the only navigation for this portal, and each item is its own screen: Dashboard, My Venues, Calendar, Reviews, Finances, Analytics and Support.
- Calendar plots every approved/completed/pending booking and every manual availability block, across all your venues, on one month view — useful when you list more than one space and want a single picture of what is happening where.
- Reviews shows your average rating, total review count and a 5-to-1 star distribution across all venues, with the full comment list below, including any reply already on record for a review.
- Finances totals revenue from approved and completed booking requests only (not pending ones), split into total, completed, pending and deposits received, plus a per-venue and monthly breakdown.
- Analytics breaks booking-request status, volume and conversion rate down per venue, with a 12-month trend.
- The pending-requests tile counts requests awaiting your decision across every venue — it does not distinguish between a request that just arrived and one that has been sitting for weeks.
- A venue with no photos yet shows a placeholder icon here instead of a thumbnail; the thumbnail is always the first photo you ever uploaded for that venue.
Troubleshooting
- A venue I just added is not on the Dashboard — it should appear immediately regardless of review status; if it is missing entirely, confirm it saved from My Venues rather than being lost to a validation error on the form.
- The pending-requests count does not match what I see on a venue’s Booking Requests page — the Dashboard tile sums across all venues; open the specific venue to see its own count.