White Label
Organizer Guide
3 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
- 1. What you can do here
- 2. How to set it up
- 3. Good to know
- 4. Troubleshooting
- 5. Related
White Label replaces EventMann's own branding with yours across the public pages attendees see for your events. It is account-wide, not per-event — reach it from Organizer → Settings → Team & Access → White Label.
What you can do here
- Brand name and logo — upload a logo (up to 2 MB) and a favicon (up to 512 KB) and set a brand name shown in their place.
- Colour palette — primary, secondary, accent, background and text colours, each a hex value.
- Typography — choose from eight supported font families (Inter, Poppins, Roboto, Montserrat, Open Sans, Lato, Nunito, Playfair Display).
- Custom CSS — for finer control, up to 5,000 characters, sanitised before it is stored.
- Custom header/footer HTML — up to 2,000 characters each, also sanitised.
- Social links — Facebook, Twitter, Instagram and a general website URL shown in your branded footer.
- Hide platform branding — a toggle to remove EventMann's own mark from your branded pages.
- Preview — see the branded look before making it live; Reset deletes your settings and every uploaded file, returning to the default EventMann look.
How to set it up
- Open Settings → Team & Access → White Label.
- Upload a logo and, optionally, a favicon.
- Set your colours and pick a font.
- Add any custom CSS or header/footer HTML you need.
- Save, then use Preview to check the branded page before your attendees see it.
- Switch the settings active once you are happy with the preview.
Good to know
- These settings only take effect on a public event page once they are marked active — saving alone does not switch branding on.
- Custom CSS, header and footer HTML are all run through a sanitiser before they are stored, because this markup renders on pages your own attendees see; scripts and unsafe content will be stripped rather than saved as-is.
- Resetting deletes the uploaded logo and favicon files as well as the settings row — there is no way to recover a reset once confirmed.
Troubleshooting
- Branding is not showing on the live event page — check the settings are actually toggled active; a saved-but-inactive configuration has no visible effect.
- Custom CSS or header HTML looks stripped down — the sanitiser removes anything it judges unsafe (scripts, certain tags); simplify the markup if a specific piece keeps disappearing.
- Logo upload rejected — check it is an image file under 2 MB; the favicon limit is smaller, at 512 KB.