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My Profile

General 3 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

Every account on EventMann — whatever role it holds — keeps the same core details on one page: Profile, reached from your avatar in the top-right corner. This article covers what lives there regardless of whether you book tickets, organize events, or run a vendor or venue account.

What you can do here

  • Profile photo — upload a JPG or PNG up to 2MB, or remove your current one
  • Full name — required; shown on your bookings and, for organizers, on the events you publish
  • Email address — required; changing it clears your email verification, so mail that depends on a verified address pauses until you verify the new one
  • Phone number — optional
  • Bio — optional; for organizer accounts this is shown publicly on your events
  • Timezone — a searchable list; this only changes how dates and times are displayed to you, it never changes an event's actual schedule
  • Theme — light, dark, or match your system, saved instantly with no separate save step

Where the rest of account management lives

Profile is the hub, but a few things are split onto their own pages so this one stays short:

  • Password and two-factor authentication — see Account Security & Two-Factor Authentication
  • Active sessions — every browser currently signed into your account, with its IP address, browser, and last-active time; sign out any one of them, or all others at once, from Profile → Active Sessions
  • API tokens — personal tokens for scripted or third-party access to your account, managed from Profile → API Tokens
  • Language — not on this page at all; it is the flag menu in the main navigation, present on every screen. EventMann is available in many languages, and switching is immediate with no save step

Good to know

  • What appears below your profile form depends on your role — an attendee sees recent bookings, an organizer sees their event totals, an admin sees platform-wide stats. The Profile fields above are the same for everyone.
  • Removing your avatar deletes the stored file; there is no undo beyond uploading a new one.
  • Account deletion (the Danger Zone) is covered in Account Security & Two-Factor Authentication, since it requires confirming your password.

Troubleshooting

  • I changed my email and stopped getting notifications — changing your email clears verification on the account; check the new address's inbox for a verification link.
  • My timezone change did not move an event's start time — that is expected. Timezone only affects how times are displayed to you; the event itself runs on its own venue timezone.
  • I do not see a language option on this page — it is deliberately separate; look for the flag icon in the top navigation instead.

Need more help with this topic?

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