How to Apply for Events
Staff & Volunteers
3 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
This walks through the full lifecycle of an application to work an event, from clicking Apply through to actually being handed a shift.
Submitting an application
- Open Browse Events and find the event you want to work.
- Click Apply to Volunteer. That's the whole submission — there's no cover note or interview step to fill in.
- The event now shows an Applied tag on your Browse Events card, and appears under Active Events on your dashboard.
What the statuses mean
- Applied — submitted, waiting on the organizer. You can still cancel it yourself.
- Approved — the organizer has accepted you as staff for this event. You can no longer cancel it from Browse Events; if you need to back out, message the organizer.
- Rejected — the organizer didn't select you this time. The tag stays visible rather than disappearing.
Good to know
- Being Approved makes you staff for the event, not for a specific shift. An organizer still has to assign you to one of their shifts — a date, time, and location — before anything shows up in My Shifts. Don't treat “Approved” alone as confirmation of when to turn up.
- You can apply to more than one event at a time, and the same event can only be applied to once — the Apply button disappears as soon as your application exists.
- If your staff profile is still pending admin approval, you can still apply; that review is separate from an organizer approving you for their event.
- If your staff profile has been suspended, you can't apply to new events — the Apply button will refuse the request with a message explaining that. Contact support if you think that's wrong. A suspension is separate from a rejected application and from the pending-approval review above.
Troubleshooting
- I was approved but nothing appears in My Shifts — normal, and common. Approval and shift assignment are two separate steps done by the organizer; message them if it's been a while and the event is close.
- I applied by mistake — go back to Browse Events and click Cancel Application, as long as it still shows Applied.
- I want to reapply after cancelling — cancelling removes the application entirely, so the Apply button reappears straight away and you can submit again.
- Applying fails with a suspended-profile message — your staff profile has been suspended; contact support to find out why and whether it can be reinstated.