Venue Services & Packages

Services are the paid add-ons — catering, AV, parking, staff and so on — that an organiser can attach to a booking request for your venue. Packages bundle several of your services under one price so an organiser can pick a ready-made combination instead of assembling one item at a time.

Adding a service

1. Open My Venues, select the venue, and go to its Services page, then Add Service.
2. Give it a Service Name and pick a Category: Catering, AV / Tech, Decor, Staff, Furniture, Parking, Photography, or Other. The category only changes the icon shown in listings.
3. Choose a Pricing Type: Flat Rate, Per Person, Per Hour, or Custom / Quote.
4. Enter a Base Price and, optionally, a Max Capacity and a Description.
5. Leave Active checked so the service is offered to organisers, and save.

Settings explained

• Pricing Type — this is a label for organisers, not a calculation rule. Whichever type you pick, the amount charged on a request is always Base Price × quantity, where quantity is whatever number the organiser types in when requesting the service. Picking “Per Person” does not make EventMann multiply your price by the expected guest count automatically, and “Per Hour” does not multiply it by the length of the booking — the organiser has to enter the right quantity themselves, guided by your description.
• Base Price — required, and it is literally the number used in that multiplication above. For a “Custom / Quote” service you still need a numeric value here (it can be a placeholder like 0); the real figure gets settled through the request message and your response, not this field.
• Max Capacity — optional and purely informational. It is shown as a badge on the service card but is not checked against the expected guest count an organiser enters on their request.
• Active — only active services are offered to organisers on the booking request form. Deactivating a service removes it from that picker immediately, but it does not touch requests that already include it — each request stores its own frozen unit price and subtotal at the moment it was submitted.

Building a package

1. Create at least one active service first — the Create Package option stays unavailable until you have.
2. On the venue's Packages page, click Add Package.
3. Name it, add an optional description, and pick the Included Services with a quantity for each.
4. Set the Package Price — the single number an organiser pays for the whole bundle.
5. Optionally set a Discount % badge and save.

Good to know

• The Discount % you enter is only a display badge (the “−20%” tag on the package card). It is not calculated from anything and does not have to match the actual saving shown — that crossed-out price is computed live as the sum of each included service's current base price × quantity, minus your package price. Keep the two roughly honest, since nothing enforces it for you.
• Because that comparison price is calculated live, editing a service's base price afterwards changes the “was” price and the computed saving on every package that includes it, even though the package price itself has not changed.
• Deleting a service silently removes it from any package that included it — the package itself is not deleted, it just loses that line item (and its price/saving recalculates without it). There is no warning before this happens, so check which packages use a service before removing it.
• A package must include at least one service; you cannot save an empty bundle.
• There is no venue rental rate stored anywhere on the platform — a Venue record itself carries no price field. Services and packages are the only priced items an organiser sees. See Venue Pricing for how a room-only fee actually gets charged.

Troubleshooting

• “Create Package” will not let me add anything — you need at least one active service first; create one on the Services page, then return to Packages.
• A service disappeared from a package I built earlier — someone deleted that service; packages do not keep a record of removed services, they simply drop the line.
• An organiser cannot see a service I just added — confirm it is switched to Active; only active services appear on the request form.
• The package's “you save” figure looks wrong — it reflects the services' current prices, not their prices at the time you built the package; a later price change on any included service moves this number even if you never touched the package.

Related

• Venue Pricing
• Handling Booking Requests
• Adding a Venue