Vendor Dashboard
Vendor Guide
2 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
- 1. What you can do here
- 2. Good to know
- 3. Troubleshooting
- 4. Related
This is the screen labeled Vendor Portal in your sidebar — the first thing you see after signing in. It is a working queue: assignments waiting on a decision, invoices in flight, contracts to sign, and tasks due.
What you can do here
- Active Assignments — counts your assignments with status Invited or Confirmed.
- Open Invoices — counts your invoices with status Submitted or Approved (Draft, Paid, and Disputed are excluded).
- Pending Contracts — counts contracts across all your assignments that have been Sent but not yet signed.
- Tasks Overdue — counts tasks not marked Completed whose due date has passed.
- Accept / decline an invitation — every assignment still in the Invited state shows Accept and Decline buttons inline; once you act, the buttons are replaced by a status pill.
- Recent Tasks and Pending Contracts widgets — shortcuts into the full Tasks and Contracts pages.
Good to know
- A task due today is not counted as overdue — the due date is inclusive, so the Tasks Overdue count only rises once the day has actually passed.
- Tasks are created by the organizer, not by you. From this portal you can only move a task through its status (Pending → In Progress → Completed); you cannot add your own tasks or attach a deliverable file.
- The agreed fee for an assignment (if the organizer entered one) is not shown anywhere in your portal — track it yourself if you need it, since it does not feed into invoice line items automatically.
- If an organizer removes an assignment entirely rather than declining it on your behalf, it simply disappears from your dashboard; there is no notification.
Troubleshooting
- An assignment has no Accept/Decline buttons — those only appear while the status is Invited. Once you (or the organizer) have already confirmed or declined it, only the status label shows.
- A completed task still shows under Tasks Overdue — it should not; the count explicitly excludes Completed tasks. Refresh the page — the figure is computed on load, not live-updated.
- My pending-approval banner will not go away — that is tied to your vendor profile status, not anything on this page; see Getting Started as a Vendor.