Understanding Your Pay
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Your pay is not calculated the moment you check out — it only becomes a real number when an organiser generates a payroll period covering your shift. Here is exactly how that number is built.
From hours to gross pay
Every payroll line starts from three things pulled from your shift: the hours you worked (from Check-in & Check-out), the hourly rate on file for you on that event, and whether those hours crossed 8 in a single shift. The example below uses made-up numbers purely to show the arithmetic — your real rate is whatever the organiser has agreed with you.
Example: say your rate is 20.00/hour and you worked a 9.5-hour shift.
- Regular hours = the first 8 hours → 8 × 20.00 = 160.00 base pay
- Overtime hours = anything past 8 in that same shift → 1.5 hours
- Overtime rate = 1.5 × your hourly rate → 1.5 × 20.00 = 30.00/hour
- Overtime pay = 1.5 × 30.00 = 45.00 overtime pay
- Gross for the shift = base pay + overtime pay = 160.00 + 45.00 = 205.00
An organiser can then add a bonus or a deduction to a line, each with its own note explaining why. The final total is always base pay + overtime pay + bonus − deductions.
The 8-hour overtime threshold applies per shift, not per week — two separate 6-hour shifts in the same period do not trigger overtime, even though together they add up to more than 8 hours.
The four stages a payroll period moves through
| Status | What it means for you |
|---|---|
| Open | The organiser has generated the period; lines can still be adjusted (bonuses, deductions). |
| Locked | No further edits — the numbers are frozen. |
| Approved | Someone with authority over the event has signed off on the locked period. |
| Paid | The organiser has recorded that they paid you. |
There is no fixed pay cycle built into EventMann — an organiser chooses a date range and generates payroll for it whenever they decide to, per event. Some organisers may do this weekly, others per event; there is no platform-wide schedule to rely on.
Why a shift might never turn into pay
Two things can quietly keep a shift out of payroll entirely, with nothing shown to explain why:
- The shift has no recorded hours — you checked in but never checked out.
- You are on record as a volunteer with no agreed rate. Applying to an event through Browse Events marks you as a volunteer by default; if the organiser never sets a rate for you, your shifts for that event are skipped when payroll is generated, and you will not see a line for them.
Good to know
- Marking a period Paid does not move any money by itself. Unlike ticket payments on EventMann, staff pay is not run through a payment processor here — Paid is simply the organiser confirming they have paid you through whatever method you have on file. See Payment Methods.
- Rates, hours, and overtime are all fixed once a period is Locked, so raise anything that looks wrong while the period is still Open.
Troubleshooting
- My hours worked don't match what I expected — they come straight from your check-in/check-out times, not your scheduled shift; see Check-in & Check-out.
- A shift I worked is just missing — check whether it has a check-out time, and whether the organiser has generated payroll for that period yet.
- The amount changed after I first saw it — only possible while the period is still Open, usually because a bonus or deduction was added.