Event Venue
Organizer Guide
2 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
Event Venue assigns one of your saved venues to this event, or detaches it to run online-only. Use it once a venue already exists in your venue library — venues are created separately from the event itself.
What you can do here
- Assign or change venue — pick from your active venues; the page checks availability for the event's own dates and flags a conflict if the venue is already booked over that range.
- Clone layout — shown only once the assigned venue has seating zones; copies that venue's seat map onto this event so you can adjust it independently without touching the venue's master layout.
- Detach venue — removes the assignment; the event keeps whatever address fields were entered on Event Information, it just stops being linked to a specific saved venue.
What the current venue card shows
- Name, city and country of the assigned venue.
- Its capacity and its own timezone, if either is set on the venue record.
- A direct link to view the venue's own page.
Good to know
- Only venues you own appear in the picker, and only active ones.
- The availability check runs live, against this event's current start and end dates — fix the dates on Event Information first if they are wrong, then come back here.
- Detaching a venue does not delete any seat map already cloned onto the event.
Troubleshooting
- No venues to choose from — you have not created one yet; the page links straight to Create Venue.
- Conflict warning after assigning — another event of yours already has this venue booked over an overlapping date range; either change one event's dates or choose a different venue.
- Clone Layout is not offered — the assigned venue has no seating zones defined yet.