Venue Services & Packages

A service is something you can add to a hire — stage lighting, a cloakroom attendant, use of the kitchen, parking. A package bundles several services at one price. Organizers choose from both when they send a request, and the public page of your venue lists them. You manage both from a venue’s page: My Venues → View → Services or Packages.

What you can do here

• Add, edit, switch off and delete services, grouped by category.
• Bundle services into packages with their own price.
• See the number of services, how many are active, and the average price.

The services page

The page is titled Services with the venue name underneath. Four cards summarise it: Total Services, Active, the number of categories and Avg. Price. Below them the services are grouped by category: Catering, AV / Tech, Decor, Staff, Furniture, Parking, Photography and Other. Each row shows the name, description, the pricing type and maximum capacity, the price, and three icons: a green tick (click to switch the service off or on), a pencil (edit) and a bin (delete).

12

Add a service

1. On the services page click Add Service.
2. Enter the Service Name ① (required) and choose the Category ② and the Pricing Type ③: Flat Rate, Per Person, Per Hour or Custom / Quote.
3. Enter the Base Price ④. For a flat rate it is the price of the service; for per person or per hour it is the price of one unit; for Custom / Quote enter 0 and agree the price in the request.
4. Optionally set a Max Capacity (for example 40 cars) and a Description of up to 2,000 characters.
5. Leave Active ticked so the service can be requested, then click Create Service.

1234

Switch off, edit or delete

• Green tick — switches the service off (a grey Inactive label appears) or on again. A switched-off service is hidden from organizers’ request forms and from the public page, but kept for later.
• Pencil — opens the same form to change anything.
• Bin — deletes the service after a confirmation. Deleting is permanent; prefer switching off when you may need it again.

Packages

The Packages button on the services page opens the list of packages. A package has a name, a description, a Package Price and a list of services with a quantity each. The price is yours to set; it does not have to equal the sum of the services, so you can offer a discount for the bundle.

1. On the packages page click Add Package.
2. Enter the Package Name ① and optional description, and the Package Price ②.
3. Under Select Services choose a service from the list, set the quantity and click Add ③. Repeat for every service in the bundle. At least one is required.
4. Leave Active ticked and click Create Package.

123

12

Good to know

• Only services of the same venue can go into its packages. Changing a service’s price later does not change the package price you set.
• A package is a bundle for requests. It is shown with its included services on your public venue page.
• Prices have no currency of their own. The form label names the currency of your own account (euro for a venue-owner account), and amounts are displayed with the currency of whoever looks at them, without any conversion. Name the currency in your message to the organizer.
• The dashboard counts Bookable services from services that are active, at venues that are listed.

Troubleshooting

• A service is not offered to organizers — it is switched off, or the venue is not listed. See Approval and Your Public Listing.
• The package will not save — it needs a name, a price and at least one service with a quantity of 1 or more.
• The service list in the package form is empty — create services first.

Related

• Venue Pricing
• Handling Booking Requests
• Adding a Venue