Permissions grid

The Permissions grid answers the question “who on my team can do what?” in one table, instead of opening every member. Find it under Settings → Teams → Permissions. Each row is an active team member; each column is something they may or may not do.

What you can do here

1. Read down a member’s row ②. The badge under their name is the role in force: a built-in role (for example Finance Manager) or, when you assigned one, the name of their custom role (Door Supervisor).
2. Read across to a group of columns ③ — Events (View, Edit, Publish, Delete), Orders (View, Exports, Cancel, Refunds), Ticket Types (View, Edit, Scan, Advanced Check-in), Discounts, Analytics and Manage Staff. A green tick means the member holds that permission; a dot means they do not.
3. To find out who can do one thing, choose it in the Filter by permission list ① (for example Orders · Refunds). The grid then shows only members who hold it, and the footer reads “Showing 1 of 3 members”.

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Good to know

• The grid shows the effective permissions: a custom role replaces the built-in role, exactly as it does when your team works in an event.
• Only active members appear. Somebody with a pending invitation has no access yet and is not listed.
• You, the owner, are not a row: the owner can do everything on their own events.
• The grid is read-only. Change a member’s role on the Team Members tab and the grid updates.
• Access is granted per organizer, so one row covers all your events.

Troubleshooting

• A member is missing — they have not accepted their invitation yet, or they were removed.
• Everything shows a dot for a member — their custom role holds only permissions outside these columns, or none of the shown ones. Open Custom Roles to check it.
• The grid is wider than the screen — scroll it sideways; the member names stay in view.

Related

• Team Management
• Custom Roles