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Setting Up Payment Method

Staff & Volunteers 2 min read

Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.

This is the step-by-step for adding a payment method on Payment Methods (sidebar → Payment Methods). Read Payment Methods first if you want to know what the entries are used for — they are notes for you; they do not trigger any payout.

Add a bank account

  1. Scroll to the Add Payment Method form below your saved entries.
  2. Leave Payment Type ① on Bank Transfer.
  3. Type the account holder in Account Name ②. It is required.
  4. Type your IBAN or account number in Account Number ③. It is required.
  5. If your bank needs one, add the Routing Number (sort code or BIC). Optional.
  6. Press Add Payment Method ④.
The add form for a bank transfer with the name and number filled in
The add form for a bank transfer with the name and number filled in

The new entry appears at the top of the list. Only the last four characters of the number are shown afterwards.

Add one of the other types

  1. Choose PayPal, Check or Cash in Payment Type ①. The fields below change.
  2. For PayPal type the email address. For Check and Cash there is nothing to fill in.
  3. Press Add Payment Method.

Choose which one is the default

  1. In the list, click Set as Default on the entry you want.
  2. The Default label moves to it. Only one entry is the default.

Good to know

  • Fields are limited: names and emails up to 255 characters, account and routing numbers up to 50.
  • Tell the organizer how to pay you in a message as well. They cannot see this page.
  • Check the account number twice. There is no verification against your bank.

Troubleshooting

  • Nothing happens when I press the button. A required field for the chosen type is empty. For PayPal, the email field must be filled; for a bank transfer, name and number.
  • The number I typed shows with stars. That is intended; only the last four characters are displayed.

Need more help with this topic?

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